Return Policy

Returns and Exchanges Policy

Returns: We're thrilled for you to experience the delicious innovation of Bye Bye Shuga'. If, upon receiving your first order, you find it doesn't meet your expectations, kindly reach out to us at within 7 days. We'll gladly issue a refund for your first order.

Exchanges: At this time, we do not facilitate exchanges. However, if you have any concerns or require assistance, please don't hesitate to contact us. We're here to help you find an alternative solution!

Concerns? Uh-oh! We want to ensure your journey with our candies is nothing short of sweet. If you encounter any issues, please reach out to us within 14 days of receiving your order. We're committed to making it right!

Cancellation Policy: Once an order is placed, it cannot be canceled. If you need to update the shipping address, please inform us at as soon as possible. Please note, once the order enters the postal system, address adjustments are not possible. It remains your responsibility to collect the order from the provided shipping address.